Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Risk & Compliance Bureau (\u201Cwe,\u201D \u201Cus,\u201D or \u201Cour\u201D), including our website at riskandcompliancebureau.com and all related services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

2. Description of Services

Risk & Compliance Bureau provides professional compliance services including but not limited to:

• Certificate of Insurance (COI) emergency retrieval
• Energy Conservation Audit and Disclosure (ECAD) compliance filing
• Permit violation resolution and compliance roadmaps
• Insurance renewal audit and preparation services
• Revenue recovery and merchant fee auditing
• AIA billing support and pay application preparation

Our services are advisory and administrative in nature. We are not a law firm, insurance company, or licensed contractor, and our services do not constitute legal, insurance, or construction advice.

3. Service Engagement

Each service engagement begins when you submit a request through our website, email, or phone and we confirm acceptance. We will provide a scope of work and any applicable fees before beginning work. You authorize us to act on your behalf in communicating with insurance carriers, government agencies, utility providers, and other relevant third parties as needed to fulfill the service.

4. Payment Terms

Fees for services are communicated prior to engagement. Payment is due upon completion of services unless otherwise agreed in writing. For contingency-based services (such as revenue recovery), fees are calculated as a percentage of recovered amounts as specified in the engagement agreement. We accept payment via credit card, ACH transfer, and wire transfer.

5. Client Responsibilities

You agree to:

• Provide accurate and complete information necessary for us to perform services
• Respond promptly to requests for documentation or authorization
• Ensure that you have the authority to engage our services and authorize us to act on your behalf
• Notify us immediately of any changes that may affect the scope of our engagement

6. Limitations of Service

While we strive to deliver results within stated timelines, we cannot guarantee specific outcomes from third parties including insurance carriers, government agencies, or utility providers. Turnaround times are estimates based on typical processing and may vary based on third-party responsiveness. We are not responsible for delays caused by incomplete information, unresponsive third parties, or circumstances beyond our control.

7. Confidentiality

We treat all client information as confidential. We will not disclose your business information, financial data, or personal details to any party except as necessary to perform the requested services or as required by law. This obligation survives termination of the service engagement.

8. Limitation of Liability

To the maximum extent permitted by law, Risk & Compliance Bureau\u2019s total liability for any claim arising from our services shall not exceed the fees paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, business interruption, or penalties imposed by government agencies.

9. Indemnification

You agree to indemnify and hold harmless Risk & Compliance Bureau, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our services, your breach of these terms, or your provision of inaccurate or incomplete information.

10. Termination

Either party may terminate a service engagement with written notice. If you terminate after work has begun, you are responsible for fees for work completed to date. We reserve the right to terminate services if we determine a conflict of interest, lack of cooperation, or other circumstance that prevents effective service delivery.

11. Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes take effect upon posting to our website. Continued use of our services after changes constitutes acceptance of the updated terms.

13. Contact

For questions about these Terms of Service, contact us at:

Risk & Compliance Bureau
Email: [email protected]
Phone: (737) 510-6116